FAQ

How does VOXISO work?

VOXISO is an audio source separation software that separates audio sources and gives them back to you as separate tracks. The tool is most commonly used to remove music or vocals from audio files as well as to separate individual audio sources. Unlike other vocal isolation apps, this tool is 100% online and processes the audio files instantly.

What can I use VOXISO for?

Our tool has various different use cases. It can be used to isolate vocals from songs (instrumental isolation) and extract instrumentals, which are suitable for karaoke purposes. It can also remove instrumentals from songs (vocal isolation) and extract acapellas, which can then be used for remixing purposes. Record producers and DJ’s use our instrument isolation software to separate individual tracks from audio files and extract the vocals, drums, bass and other instruments separately.

What is the difference between your subscription plans?

The basic plan is used for vocal isolation which removes the instrumental and leaves only the acapella.

The advanced plan is used to isolate vocals from songs and get each instrument as a separate track.

The professional plan is an audio source separation software that can separate multiple audio sources and gives you separated vocals, drums, bass and other tracks.

How long does it take to process an audio file?

It usually takes less than a minute. This depends on your subscription plan.

What kind of audio files can I upload?

We support all popular audio formats like MP3, WAV, FLAC, WMA, OGG, AAC, AIF, MPA, MPC, OGA, IFF, M4A, M4B and many more.

What is the maximum file size?

The file size limit depends on your subscription plan. The Basic Plan gives you a 10 MB upload limit per track, the Advanced Plan gives you 100MB upload limit per track, and the Professional Plan gives you 500 MB upload limit per track.

What is the maximum file length?

The allowed track length is 10 minutes for all subscription plans.

Why do I hear glitches on the isolated files?

Our AI vocal isolation tool uses artificial intelligence to separate the audio sources and, and this might produce minor glitches. However, we’re constantly working on improving our model in order to provide better results that other vocal isolation apps.

How long are files stored for?

The file storage depends on your subscription plan. The basic plan stores files for 1 hour, the advanced plan stores files for 5 days and the professional plan stores files for 10 days. However, you can always re-upload the same file once it gets erased.

How much does VOXISO subscription cost?

Our subscription plans offer an exceptional value for money. The Basic Plan costs $5.99/month, the Advanced Plan costs $7.99/month and the Professional Plan costs $9.99/month. If you’re not satisfied with our service, you can cancel the subscription at any time.

I forgot my password. How can I recover my account?

Click on “forgot password” at the login screen and we will send you an email with password reset instructions.

How about legal responsibility and copyrights?

Users take full legal responsibility for all of their uploaded content. We assume that the uploaders own the copyrights of their audio. We do not own, share or take authorship of uploaded songs and tracks.

Is my e-mail address safe with you? Will you spam me?

Your email address will never be shared with third parties, and we never spam our users.

Is online payment with my bank card completely secure?

We work hard to keep your data safe, secure, and private. This is something that we take seriously. We don’t store or send your credit card information. We use the Stripe payment processor to handle all credit card transactions. All of our data is encrypted in all stages of a transaction.

Which currency do you use?

We charge in US dollars. Conversion fees to local currencies may apply.

Do you offer an App for iOS or Android?

We are developing a Vocal isolation app for iOS and Android, which will be available soon.

How can I contact you?

Feel free to drop us an email at [email protected]

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